Frequently Asked Questions
Please send us an email or give us a call for specific details on getting your product sent to another address.
That's fine, simply give us a call at 1-352-332-7529 and we can take your credit card information over the phone, and get your order processing the same day.
At Oaks Pawn and Jewelry, we accept several methods of payment. You may choose to pay for your order by the following payment methods listed below. If you have any questions regarding any of the payment methods listed below, please contact us at 1.888.352.OAKS or by email at oakspawnandjewelry@yahoo.com
Credit Cards
Oaks Pawn and Jewelry accepts the following credit cards:
Personal Checks and Money Orders
Oaks Pawn and Jewelry is happy to accept payment by personal check and money order. Personal checks and money orders take approximately 5-10 business days to clear our bank. As soon as the check or money order has been cleared, your order will be shipped out immediately.
Sales Tax
Oakspawnandjewelry.com is located in Gainesville, FL, U.S.A. We are required by law to collect sales tax from Florida residence or for purchases delivered within Nevada.
Florida sales tax is not applicable to merchandise shipped outside of Florida to residents of other states. Compliance with any state sales or use tax is the responsibility of the customer. Contact your state’s tax division for more information.
***All orders are subject to credit card authorization and verification prior to processing to ensure proper billing. For security purposes and as a protection to our customers, we will not ship orders unless all billing information is correct. So that your order is shipped without delay, please make certain the billing information you have given us exactly matches your credit card issuing bank records. Verification and order processing normally takes one business day. Please note we accept credit cards that have been issued and have a billing address within the United States and Canada only.
If the product is in stock, the item will be shipped immediately upon receiving payment. Usually 2-5 days. If there is a custom order, resizing, or a product is out of stock, you will be notified of an approximate shipping time.
As a gift to you, we will ship all items free of charge.
No, we do not provide warranties. We recommend that you insure your purchase with an insurance company so that you are protected in case of loss or damage. We often recommend insuring your diamond through your home-owners insurance.
Oakspawnandjewelry.com has a thirty-day return policy on any product purchased starting from the day that you receive the product. If for any reason you are not completely satisfied with your purchase, we will refund the full purchase price. We want our products to exceed your best expectations.
We strive to make sure the prices and information listed on our site are accurate, but occasionally there are data errors displayed. We reserve the right to fix the error and we do not honor incorrect prices. Diamond and jewelry prices are subject to change without notice.
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